Statement
During the warranty period, if any problem, we will make every effort to provide you with satisfactory services.
To ensure you receive your full product warranty benefits, please read the following parts carefully.
For more help, please send us email: [email protected]
Warranty Range
All products that are sold by AloveToy.
Warranty Period
We offer 1 year warranty for all the products we have sold from the date of delivery.
How to Solve the Issue of Faulty Product
Our products are produced in strict quality control system and the defective rate will be less than 0.1%.
During the guarantee period, we will send new item(s) with new order for small quantity.
For defective batch products, we will repair them and resend them to you or we can discuss the solution, including recall according to real situation.
Warranty Range Does Not Include
Failures caused by physical damage.
Unauthorized disassemble or repair.